How to respond to San Antonio’s Issues report

What the City of San Antonio calls its correction letter, how to resubmit, and what to include, from the city’s own pages. Each fact links to its source.

What the City of San Antonio calls it

The City of San Antonio calls its correction letter “Issues report”. It expects its own response form.

Source: sa.gov

How to resubmit after San Antonio plan check corrections

1. Open the permit in the Digital Plan Room in Accela Citizen Access (BuildSA); the Issues report lists the open and answered issues.
2. Answer every issue for a review discipline; if any issue needs a revised document, answer all of them before submitting the package.
3. Upload the revised documents in the Uploads tab; reviewers don't see your responses or revised documents until all issues for that discipline are answered and an action is taken in the Uploads tab.

From the city’s instructions: docsonline.sanantonio.gov

Codes its letters cite

Local amendments to the building code

Each Texas city adopts its own building code edition and amendments by ordinance after a public hearing; many North Texas cities use the NCTCOG regional amendments.

Source: statutes.capitol.texas.gov

The city's adoption page: docsonline.sanantonio.gov

Official links

• Resubmittal instructions
• BuildSA (Accela Citizen Access Digital Plan Room)
• Building department page
• Permit open data
• Development Services: 210-207-1111 (sa.gov, checked October 31, 2026)
• Address: 1901 S. Alamo St., San Antonio, TX 78204 (sa.gov, checked October 31, 2026)

Links and facts checked on October 30, 2026.

Texas rules every plan check here follows

These come from Texas law and state agencies, so they apply in San Antonio as well. Each links to its source.

Code for homes

For houses, Texas cities start from the International Residential Code as it stood on May 1, 2012.

Source: Texas Local Government Code § 214.212, checked October 31, 2026

Code for commercial buildings

For commercial buildings, Texas cities start from the International Building Code as it stood on May 1, 2012.

Source: Texas Local Government Code § 214.216, checked October 31, 2026

Local amendments

Each city can set its own procedures to add to, change, or remove parts of the residential code, and to run its own enforcement.

Source: Texas Local Government Code § 214.212, checked October 31, 2026

Newer code editions

Cities may also consider later code changes published after May 1, 2012, so ask your building department which edition it enforces.

Source: Texas Local Government Code § 214.212, checked October 31, 2026

What a good response to Issues report has

General guidance, not the City of San Antonio’s own rules. Check its page before you resubmit.

• Answer every comment, in the reviewer’s order and numbering, so nothing is missed.
• Say plainly what you changed for each comment, or why no change is needed.
• Name the sheet and detail where each change is, so the reviewer can find it fast.
• Mark changes on the drawings (clouds or deltas are common) and keep sheet numbers the same.
• Send the response letter, the revised drawings and any new calculations together.

Other Texas city guides

• City of Alamo Heights
• City of Bulverde
• City of Cibolo
• City of Converse
• City of Fair Oaks Ranch

How we help

Only one comment to answer? Try the free one-comment tool.

Questions